Property Managers · Gold Coast
Property Maintenance for Gold Coast Property Managers
Looking for property manager maintenance Gold Coast agencies can rely on? I’m Dan, a licensed tradesman and former builder with 35+ years in the building industry. I’m actively working with a number of property managers across the Gold Coast, looking after their rentals and strata properties. Every job gets photos, clear notes and an itemised invoice. I do every job myself, and Sue looks after bookings and tenant access.
35+ years
building experience
Licensed tradesman
$10M public liability
Skilled trade work
builder‑level repairs
Family-run
no subcontractors
What We Look After for Property Managers
Routine and reactive repairs: doors, locks and hinges, sliding door rollers and tracks, window latches, flyscreens and security screens, gyprock and plaster holes and cracks, water-damaged ceilings (once the leak is fixed), fences, gates, decks, pergolas and kitchen cabinets.
Vacate and end-of-lease work: end of lease patch and paint and pre-inspection fixes so the property is ready for the next tenant.
Strata and commercial: common-area repairs, doors and hardware, and carpentry, booked around residents and trading hours.
Door & Window Repairs
Sticking doors, broken locks and hinges, window rollers, tracks and latches — repaired or replaced.
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Flyscreen Repairs
Re-meshing, torn or loose screens and new flyscreens made to fit.
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Gyprock & Plaster Repairs
Gyprock and plasterboard holes, cracks and water damage patched and painted seamlessly.
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Kitchen Repairs
Cabinets, drawers, hinges and hardware adjusted, repaired or replaced.
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Deck & Pergola Repairs
Rotten boards, loose handrails, posts and beams made safe and solid.
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Sliding Door Repairs
Rollers, tracks, locks and alignment so sliding doors glide again.
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How It Works for Property Managers
1. Send the work order
Email or call Sue with the address, the issue, the tenant’s contact details and any photos.
2. We arrange access
We contact the tenant or collect keys from your office, then confirm the booking with you.
3. Job done and reported
You receive before and after photos, clear notes and an itemised invoice ready for the owner.
Why Gold Coast Property Managers Choose SURVE
Property managers have enough on their plate. My job is to take maintenance off it. Send the work order and consider it handled: we contact the tenant, book the job, do the work properly and send everything back to you, ready for the owner.
Set-and-forget maintenance: no chasing tradies for updates, no vague invoices, and no second visit to fix the first one. You deal with the same two people every time, Dan on the tools and Sue on bookings, and you always know where a job is up to.
What you get on every job
- Tenant contact and access arranged for you, or keys collected from your office
- Invoices with completion photos attached, plus before photos where they help
- Clear, itemised notes the owner can approve without back-and-forth
- Anything outside our scope flagged straight away with photos, so you can book the right trade
- Quotes from photos for most jobs, with a reply within one business day
- 14-day payment terms for agencies
Not sure whether a repair is routine or urgent? The Residential Tenancies Authority’s repairs guide sets out the rules for Queensland rentals. We handle routine repairs during business hours, Monday to Saturday; we don’t offer emergency callouts.
Experience you can rely on
Before SURVE, I ran my own licensed building company for 15 years, delivering commercial and domestic projects across Victoria, New South Wales and Queensland. That background means I find the real cause of a problem, fix it properly the first time, and tell you honestly when a job needs another trade.
- 35+ years’ building experience — real trade knowledge
- Local operator — fast response, local knowledge
- Professional, clean and reliable — we turn up when promised
- Family‑run — personal service, no subcontractors
- Fully insured — peace of mind for owners and managers
- Clear communication — you always know what’s happening
Who We Work With
For property managers and agencies
- Work orders acknowledged and booked promptly
- Set-and-forget: we handle the tenant, access and follow-up
- Invoices with completion photos attached
- Clear notes suitable for landlord approval
- Itemised invoices, 14-day terms
For landlords and strata committees
- Repairs completed to builder-level standards
- Honest advice on repair vs replace
- Clean, tidy work that respects tenants and residents
- No surprises: extra work is photographed and priced first
- One local tradesman who shows up when promised
Case Study – Plaster Wall Repair for a Nerang Property Manager
A Nerang property manager called needing a quick, professional repair after a plumber had cut a hole in a plaster wall during essential maintenance. The room needed to look clean and presentable again for the tenant and the landlord.
I cut the damaged area back properly, fitted a new plaster patch, then set and sanded it to a smooth, level finish. Once it was ready I repainted the repaired section, feathering the edges and matching the colour to the surrounding wall so the repair blends in.
The property manager was very pleased with how clean and professional the wall looked, and the tenancy carried on without fuss. More about our work in Nerang.
Handyman Reviews from SURVE Clients
EXCELLENT
Based on 30 reviews
Posted on Google![]()
Beatle BumTrustindex verifies that the original source of the review is Google.
Highly recommend! A highly skilled, professional handyman with a building background who provides excellent service!! As a female property owner with no handyman skills, I assembled my new dining set and attempted to put new light bulbs in my bunker lights on my balconies. My dining table and chairs the are now perfectly sturdy and safe, and the light bulbs are installed for my bunker balcony outdoor lights 🙏Posted on Google![]()
Ropeta Lei SamTrustindex verifies that the original source of the review is Google.
I am extremely happy with the repairs completed throughout my home by Dan. The workmanship was exceptional, and everything was done with efficiency, great care and attention to detail. Thank you for the fantastic work!Posted on Google![]()
Janet ChangTrustindex verifies that the original source of the review is Google.
Dan and Sue have been exceptional in helping us tear down our old pool motor shed and constructing a new one. Dan has been more than kind, patient and informative throughout the job. Both are very easy to communicate with and accommodating. Once again so appreciative of your amazing work, thank you!Posted on Google![]()
Gloria WeatherleyTrustindex verifies that the original source of the review is Google.
Dan is very professional, it stands out with the work that he does for you. His work is outstanding and very efficient. Both Dan and Sue helped me when I found it difficult to arrange help. I would certainly recommend Dan with any maintenance and repairs that you need help with in your home .We are very happy with Dans fast professional work.Posted on Google![]()
Nicole ButcherTrustindex verifies that the original source of the review is Google.
I contacted Surve after reading the positive reviews. We required a quick turnaround on various jobs at an empty investment property. Dan and Sue went out of their way to accommodate such a late notice request even working weekends to fit us in. Their communication was great, the itemised invoice and photos were very beneficial as we don't live close by and rely heavily on communication, photos and a professional operator. Highly recommended.Posted on Google![]()
Nikki McKeeTrustindex verifies that the original source of the review is Google.
Dan was the best. Not only was his work top quality, he communicated everything clearly and was a joy to have in the house. Sue was also great with prompt responses and booking queries. I can't recommend Surve Property Maintenance highly enough. They will be the first to call next time I need something.Posted on Google![]()
Kiana SiegTrustindex verifies that the original source of the review is Google.
Dan & his team were friendly, professional & quick to respond to my inquiry! He fixed my screen door and went above & beyond to fix the bend in the frame as well. Pricing is fair as well Thank you! 🙏🏼😊Posted on Google![]()
joanne glekisTrustindex verifies that the original source of the review is Google.
Carpenter was on time and did an excellent job at reasonable ratePosted on Google![]()
KikkiTrustindex verifies that the original source of the review is Google.
I’m really satisfied with the service. They arrived right on schedule, provided excellent quality work and maintained a highly professional attitude throughout.Posted on Google![]()
viv4matt gmailTrustindex verifies that the original source of the review is Google.
Dan was amazing! We are so happy with the cavity door he installed for us. He did a fantastic job and he’s so friendly, always showed up in time and communicated so well at all times. We can’t recommend him highly enough!
What property managers say
★★★★★
“In over 10 years as a property manager I have never come across a better maintenance team than Dan & Sue. Not only are they both lovely people, but the quality of the workmanship, reliability & response times are top class.”
Naomi Baber
Property Manager / Proprietor
Recent Property Maintenance Jobs on the Gold Coast
Latest work: plaster patching & painting, deck repairs and pergola carpentry.
Everything We Do for Rentals and Strata
Repairs, maintenance, carpentry and installations: see the full list of work we take on across the Gold Coast on the services page.
What to Expect From SURVE on Rental Jobs
We work business hours, Monday to Saturday, 7am to 5pm. We don’t offer emergency or after-hours callouts. If a job needs a plumber, electrician or another licensed trade, I’ll tell you straight away and note it on the report, so you can book the right person without a wasted visit.
For quoted work we start once you’ve approved the quote. If we find something extra on site, we send photos and a price before doing any additional work.
Property Manager Maintenance Across the Gold Coast
Based in Varsity Lakes, we look after rentals and strata properties right across the southern and central Gold Coast, including:
Property Manager FAQs
How do I send a work order?
Email surve.gc@gmail.com or call Sue on 0435 207 771 with the address, the issue, the tenant’s details and any photos. We confirm the booking with you before we attend.
Can you deal with the tenant directly?
Yes. We contact the tenant to arrange a time, or collect keys from your office if the property is vacant.
What do I get after the job?
Before and after photos, a short note of what was found and done, and an itemised invoice with materials listed, ready to send to the owner.
What are your payment terms for agencies?
Property managers pay within 14 days of the invoice.
Do you need owner approval before starting?
For quoted work, we start once you’ve approved the quote. If we find something extra on site, we send photos and a price before doing any additional work.
Do you do emergency callouts?
No. We work business hours, Monday to Saturday, 7am to 5pm. For urgent plumbing or electrical faults, please call the relevant trade.
Send Us a Work Order
Send us the address, the issue and a few photos. We’ll reply within one business day and book the job in with the tenant.
- 0435 207 771
- surve.gc@gmail.com
- Mon – Sat, 7:00am – 5:00pm
- Based in Varsity Lakes, Gold Coast
Hi, I’m Sue.
I answer the phone and look after bookings.
Give me a call on 0435 207 771, or send your details through the form.